If you experienced down time with the website from 6/17/15 7:30pm PST through 6/18/15 2:30pm PST, this was due to maintenance on the website.
A break down in communication between our technical team and customer service team caused a failure to notify our customers in advance of this down time. Proper procedure was not followed in this instance and disciplinary action is being taken.
The maintenance is complete. The website was accessible as of 2:30pm PST today 6/18/15.
We appreciate your valuable time and support.
Have a nice day.