To change your nameservers:
Log in to your account
Click Domains tab (on the left hand side)
Check the box next to the domain(s) you wish to change (You can do a bulk edit, by clicking the check box at the top of your domain(s) next to "Domain"
Click on the Manage Domains, drop down menu, at the top
Click on Domain NameServers
Enter desired nameservers
Click the green Save button at the bottom of the screen
Notice:
You have the flexibility to modify your nameservers at your convenience, either opting for third-party nameservers of your preference or utilizing Cosmotown's nameservers at no cost.
For New Registrations and Transfers:
When it comes to new registrations and domain transfers, your existing nameservers are automatically imported into your domain settings by default.
If You're Not Currently Using Nameservers:
If you haven't assigned any nameservers, our nameservers will be set as the default.
Cosmotown's designated nameservers are as follows:
- ns1.cosmotown.com
- ns2.cosmotown.com
- ns3.cosmotown.com
- ns4.cosmotown.com
To make adjustments to your DNS settings, please make sure you're using our provided nameservers as listed above. If the nameservers aren't set to Cosmotown's, any changes to your DNS settings will not take effect.
Furthermore, if you intend to employ URL forwarding and masking, it's imperative to confirm that you're using our specified nameservers as indicated above.
Comments
5 comments
please help can not change nameserver domain.
FAILURE: Processing change host name servers
Facing same issue now.
FAILURE: Processing change host name servers
please help… I can't change my nameserver domain
Facing same issue now.
FAILURE: Processing change host name servers
I am waiting 3 day. I created ticket, not any respond.
I AM WAITING TOO MUCH
You people are just really bad at this. If you want to spend less time ignoring the same pissed off and confused customers all day long then hire a competent technical writer that can think clearly from the standpoint of a customer with an operating system that exists TODAY and not one that was released 10 years ago. Yes, I know its sucks to waste hundreds of man hours to make all of the subtle corrections to reflect the current reality, but it will save the thousands of hours we all waste with obsolete instructions that actually no longer remain as described. What better way to spend your time? instead of wasting every minute writing completely insincere apologies, and groveling assurance that you will do your best to help each and everyone who just wasted several hours writing you and being completely ignored, you could due the few critical tweaks and corrections to almost accurate instructions. Its gotta be 100% or it wont help. Computers don't forgive even one subtle mistake. 99% gets 0% results. If you don't care, then don't waste our time with incomplete instructions written for Windows 7.
If a live human being actually works for you then, they never interact in real time. I get automated responses, at precisely scripted intervals that pretend to be human interaction. I bet that will happen for as long as payment can be processed on your website. The moment you no longer process payment will be the moment you won't automate customer service, So however many customer service issues you may receive and ignore and then automatically close and tabulate as customer satisfaction is totally delusional. Its like a broken clock that's right 3 times a day.
If you're the owner, then act like a newbie, and try the user experience. It in no way resembles effective customer service, that solves my problem. Its just no good enough to post a handful of successful customer service issues in the past and expect that to suffice for any current issues. In a general sense its accurate to show that its the same old thing that goes wrong with every possible screw up possible. Murphy's law demonstrates how customers can encounter every single possible way to crew it up with one bad keystroke. Yes we are all idiots who can't manage to follow instruction of problem solve, but you couldn't care less now that you've earned $0.32 cents. Automated fake customer service communication is cruel and misleading to people who don't understand how callously profitable business plans operate with razor thin margins that never improve with happy customers. They can be 100% happy and you won't make one single penny more than you do the day their cheap ass walked it and paid the lowest possible price available in an hour of google price propaganda. Your email indicates you don't read any email you are responding to because read a single word written by me. Its simply not worth the expense and effort needs to work on your service and it would give me the same bogus response everyone gets automatically a full day after the first auto response that lies about how your getting right. If you're not going to do anything at all, which is exactly what we all experience, then at least don't waste three days of time to get around to doing nothing at all. It would be much quicker to just send all three fake auto generated emails all at once so that its clear we must figure it out on our own. I understand that the $0.32 profit you earn from my lousy $10 pay pal transaction does not really afford more than 17 seconds of actual human attention, but stop gas lighting us with the notion that you bother to even give our email a moments consideration. Its just not a great way to solve actual problems. It makes them even bigger problems for inexperienced users who don't understand that there is zero email support.
Be honest, at least. You have a very low price, end of story.
That is actually good enough for every whiny customer (like me) you keep. Why ruin that by pretending to provide anything more than outdated, mediocre help documents that almost work . If you're not up to it, don't act like it works for everyone except an occasional loser. Your much more thorough, don't sell yourself short of selling every cheapo customer short - you're 101% committed to 99% If you survey every single closed issue with a simple Pass or Fail grade from the customer, I bet you you'd have exactly as many Fails as you do emails you receive every day. That's how poorly automation works at providing solutions to people. You're about as accurate and helpful as a wrong number recording on an legacy landline.
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