Please ensure the domain is set to Cosmotown nameservers
Please see instructions on how to set your domain to Cosmotown nameservers below
After signing in, click on my account
Click on Domain on the left.
Check the box next to the domain(s) you wish to change (You can do a bulk edit, by clicking the check box at the top of your domain(s) next to "Domain"
Click on Manage Domains and select DNS (Zone File) Records
Under MX Record click on Quick add
The priority should be entered as
10
20
30
etc...
Rather than the below single digit numbers, which it appears you were entering them as, according to the screenshot.
1
2
3
Please ensure under Host you do not enter the @ symbol. Please leave the Host section blank. It will auto populate with your domain name
Please ensure you do not enter a period at the end fo the MX Record like, ASPMX.L.GOOGLE.COM. Please enter the MX Record like ASPMX.L.GOOGLE.COM without the period. The system will auto populate the period on the end. If you enter it with the period, you will receive an error message.
Hit save.
Please ensure that after you Quick Add and Save each individual MX Record, you click the green Save DNS Zone button at the top of the menu
If you have any further difficulty, please email us the domain names you would like to update.
We will manually take care of this for you asap.
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