Log in to your account
Click My Account
Click on the Domains tab on the left
Check the box next to the domain name you wish to update
Click on the Manage Domains drop down menu
Click DNS (Zone File) Records
You may point your domain to an IP address using the A Record
Click the Quick Add button next to A(HOST or A Record( Example: xyz.com ))
Add the IP address under Points to three separate times
Once, under Host, leave that field blank and click Save
Then, under Host, enter www and click Save
After everything is finished, click the green Save DNS Zone button at the top of the screen
Comments
8 comments
I have the same issue! Cosmotown did not allow me to transfer out my domain. Bad experience! :(
I also have the same issue, DNS is not propagating, updated the name servers for both "A" and "CNAME". I even tried to contact customer support but still not any reply from them. 😢
I have also pointed but no propagation and No reply in ticket
I also have the same issue, DNS is not propagating, updated the name servers for both "A" and "CNAME". I even tried to contact customer support but still not any reply from them. Bad experience! :(
Cosmotown's services are pathetic. We can't update the DNS, we can't connect with a live chat, also, they don't reply to emails.
Never using it again, also going to post a detailed review of the service very soon on various blogs.
Pathetic customer support.
The website doesn't function properly.
Figured it out. If you want to add an A record at cosmotown, you have to used their nameserver first. Only then you can add the A record.
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