Log in to your account.
Under Transfers tab (to the left of your screen, at the bottom)
You can click on the authorization code and enter a new one.
You will not see an empty field to enter the new auth code.
You actually have to click on where it says "authcode" to the right hand side of the domain. This will open the field, to enter the new authcode.
I have attached a screenshot for your reference.
Please then email support@cosmotown.com advising us you have updated your authorization code. We will then re-initiate the transfer.
The losing registrar has 5 full days to respond to a transfer request. If they do not respond, and there are no issues with the transfer, the Registry will automatically complete the transfer.
You can check on your transfer status at any time in your account. The system should also generate emails to your admin contact email address, alerting you at each step in the transfer process.
Comments
4 comments
i did the same steps for my domain but it's still pending for the last 3 days i also sent emails to the support team but did not respond kindly reinitiate the transfer process again I am your regular customer.
Yes i did same since 4 days no change no reply from support ,,
its been 20days ,, m still facing same error ,, support is tooo slow
I still face the same problem. the auth code is more than 20 characters from cosmotown. I want to update the code. now I waiting from support but no reply yet. however still waiting
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